Animals healthcare platform Opencare
Over 50,000 visits to the website annually
Conversion Rate (website visit to booking)
Yearly visitor increase - 120% (compared to the previous year)
Successful appointments booked online
The idea behind the project
Opencare is a new healthcare platform dedicated to enhancing the well-being of animals in clinical settings. The platform's primary focus is on streamlining and optimizing the monitoring and care of animals within clinics.
Opencare offers an array of tools and features that cater to the needs of different users involved in animal healthcare, including Superadmins, Facility Admins, Principal Investigators, and Animal Care Technicians.
The platform is thoughtfully designed to ensure ease of use and accessibility on both desktop and tablet devices, accommodating the preferences of various users.


Challenge moments
- The first challenge lies in accommodating the varying needs of distinct user roles within the platform: Superadmin, Facility Admin, Principal Investigator, and Animal Care Technician.
- Create a consistent and seamless user experience across both desktop and tablet versions of the platform.
- Designing an accessible interface is paramount, as users might include individuals with varying levels of technical expertise.

Provided solution
- User-Centric Approach: the heart of Opencare lies in its user-centric design, accommodating a diverse range of users: Superadmin, Facility Admin, Principal Investigator, and Animal Care Technician. Each role is empowered with tailored functionalities that align with their responsibilities, ensuring seamless engagement and productive outcomes.
- Multi-Device Accessibility: understanding the dynamic nature of modern workflows, Opencare takes into account the varying device preferences of its users. The platform is engineered to offer a consistent and fluid experience across multiple devices.
- Patient Monitoring Dashboard: a centralized hub for tracking animals' health status, treatment progress, and vital statistics. This dashboard provides real-time insights to facilitate quick decision-making and collaborative care.
- Role-Based Access: each user role is equipped with a customized dashboard presenting relevant metrics and tools.
- Appointment Scheduling: Opencare streamlines appointment scheduling, minimizing wait times, and optimizing resource allocation.
- Data Analytics: robust analytical tools enable Principal Investigators to examine research trends, facilitating evidence-based decision-making.
Opencare stands as a testament to the commitment to animal welfare and the advancement of healthcare technology, providing a platform that brings together all stakeholders in the animal care ecosystem.
Features of Opencare
- Superadmin User Role: the highest-level user with access to all features and settings. They manage user permissions, oversee multiple facilities, and ensure smooth operation across the platform.
- Facility Admin User Role: responsible for managing specific facilities, assigning tasks, and overseeing daily operations.
- Principal Investigator User Role: focuses on research aspects, accessing data related to experiments, studies, and clinical trials involving animals.
- Animal Care Technician User Role: primarily interacts with animals, records observations, administers treatments, and logs health updates.
- Multi-Device Accessibility: Opencare understands the diversity of user preferences and offers a responsive design that works seamlessly on both desktop and tablet devices. This ensures that users can access vital information and perform tasks regardless of their chosen device.
- Patient Monitoring Dashboard: a centralized dashboard provides a holistic view of all animals under care. It displays real-time health metrics, treatment schedules, and alerts for each patient.
- Medical Records and History: Opencare maintains comprehensive electronic health records for each animal, documenting medical history, treatments administered, diagnostic results, and ongoing observations.
- Communication Tools: the platform includes communication channels for seamless collaboration among users. They can share updates, discuss cases, and seek advice within the platform, ensuring a cohesive care approach.
- Alerts and Notifications: Opencare employs automated alerts and notifications to keep users informed about critical events. Whether it's time for a medication dose or an abnormal health reading, users receive timely alerts to take appropriate actions.
- Data Analytics and Reporting: the platform collects and analyzes data over time, offering insights that can aid in identifying trends, evaluating treatment efficacy, and enhancing animal care protocols. Customizable reports assist Principal Investigators in research efforts.